We realize people make mistakes and it's our job to make sure you're absolutely happy with your order. Our canvases come with a 100% customer satisfaction guarantee. If you're experiencing immediate buyer remorse, you may cancel or change your order within 24 hours of purchase! Send us an email at support@epikcanvas.com with your order number and why you are canceling.
We accept returns up to 90 days after delivery and will provide a prepaid return label up to 30 days after delivery, for any US based customers. If the prepaid label is not postmarked within 30 days after you receive it, the cost of return shipping will be deducted from the refund. International customers or any return requests made past the 30 days will be required to pay their own return shipping.
If you wish to return your canvas after it has been received, contact us at support@epikcanvas.com with your order number and why you are returning. Make sure to return the canvas to us in undamaged, original condition and we'll take care of the rest.