FAQ

Does my canvas come framed?

Yes! Every order will come wrapped around 1.5 inch thick all natural wooden stretcher bars, and ready to hang on your wall straight out of the box.

If you choose the Black Frame option, your canvas will come gallery wrapped with a matte black floater frame.

How long will it take to get my order?

You order will take 4-7 business days to arrive, depending on your location in the USA. For orders to Canada and other locations outside of the USA, it will take 10-12 business days for your order to arrive. If you have any questions about your order during the process, feel free to contact our support team at support@epikcanvas.com

What printing technology and canvas do you use?

Our prints are giclee prints that are printed with UL ECOLOGO and UL GREENGUARD GOLD Certified 1 Water-based HP Latex Inks. They are hazard free, have no HAPs, and are nickel free. The canvas is a polyester material. The finished product has a semi-gloss surface. 

Can I return my canvas?

You can cancel or change any order within 24 hours of purchase! Just contact support@epikcanvas.com with your order number and why you are returning. We realize people make mistakes and it's our job to make sure you're absolutely happy with your order. Our canvases come with a 100% customer satisfaction. Just return the canvas to us in undamaged, original condition and we'll take care of the rest. 

*Note: unfortunately we don't provide prepaid shipping, you will be responsible to cover shipping for anything you send back to us. 

What payment methods are accepted?

We accept Visa, MasterCard, American Express (Amex), Discover, PayPal, and Apple Pay, and payment plans through Sezzle. If you would like to pay with another method, please contact us at support@epikcanvas.com